Privacy Policy

Last Updated: 11/15/2025

Introduction

We know you care about how your personal information is used and shared, and we take your privacy seriously. We have created this Privacy Policy to clearly communicate our commitment to your privacy.

By using or accessing the Site and the services provided by One Great Mentor in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you consent that we will collect, use, and share your information in the manner specified below.

This Privacy Policy is incorporated into and subject to our Terms & Conditions. Any terms we use in this Policy without defining them have the definitions given to them in the Terms.

1. How We Collect Information

We are transparent about the information we collect and allow you to choose what information you wish to provide. When you visit the Site, you can browse without submitting personal information. However, to participate in certain functionalities, you may be asked to provide personally identifiable information.

1.1 Information You Provide

When you register for an account or use our services, we collect information that you provide voluntarily, including:

  • Name (first, middle, and last names)
  • Email address
  • Phone number
  • Educational background and career information
  • Payment and billing information
  • Account credentials (username and password)
  • Profile information and preferences
  • Communication preferences

1.2 Automatically Collected Information

When you access or use our Site, certain information is automatically collected, including:

  • IP address and browser information
  • Device information and operating system
  • Pages you access within the Site
  • Usage data and interaction patterns
  • Geo-location information (with your consent)
  • Mobile network information
  • Referral URL and ad data
  • Standard web log data

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Remember your browsing preferences and login details
  • Personalize your experience on the Site
  • Analyze usage patterns and improve our services
  • Track effectiveness of our marketing campaigns

You can disable cookies through your browser settings, though this may affect site functionality. We provide the option to turn off non-essential cookies at the beginning of each visit.

2. How We Use Your Information

Our primary purpose in collecting information is to provide you with a secure, smooth, efficient, and customized experience. We use your information to:

  • Verify your identity and manage your account
  • Provide and improve our educational services
  • Process registrations, enrollments, and payments
  • Deliver course content and learning materials
  • Communicate about programs, workshops, updates, and new services
  • Personalize your learning experience
  • Send transactional communications and respond to inquiries
  • Provide customer support and technical assistance
  • Conduct research and analyze usage patterns
  • Improve our platform, curriculum, and services
  • Detect and prevent fraud and security threats
  • Comply with legal obligations and enforce our Terms
  • Advertise and promote our services
  • Generate anonymized reports and analytics

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party service providers who assist in:

  • Hosting and maintaining our platform
  • Processing payments and billing
  • Sending emails and notifications
  • Providing analytics and data analysis
  • Delivering customer support

3.2 Placement Partners

With your consent, we may share relevant information with partner companies for placement opportunities and job matching services.

3.3 Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect our rights, property, safety, or that of our users.

3.4 Business Transitions

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

3.5 User Content

Content you submit to public areas of the Site (such as reviews or discussion forums) will be publicly available to other users.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, alteration, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure server environments with restricted access
  • Regular security audits and updates
  • Employee training on data protection
  • Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your password and account. Never share your username and password with anyone. Notify us immediately if you suspect unauthorized access to your account.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Providing ongoing services to you
  • Complying with legal, accounting, or reporting requirements
  • Resolving disputes and enforcing agreements
  • Maintaining business records as required by law

Upon account termination or service completion, we may delete your information or anonymize it so it can no longer identify you. However, we may retain certain information for legitimate business purposes or legal compliance.

6. Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your data (subject to legal requirements)
  • Object to or restrict certain processing activities
  • Opt-out of marketing communications
  • Withdraw consent for data processing (where applicable)
  • Request data portability

To exercise these rights, please contact us at privacy@onegreatmentor.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. Types of cookies we use include:

  • Essential cookies: Required for basic site functionality
  • Performance cookies: Help us understand how visitors use our Site
  • Functional cookies: Remember your preferences and settings
  • Marketing cookies: Track your activity to deliver relevant ads

You can control cookie preferences through your browser settings. Disabling cookies may affect site functionality and your user experience.

8. Third-Party Websites and Services

Our Site may contain links to third-party websites or integrate with third-party services (such as social media platforms). We are not responsible for the privacy practices or content of these third parties.

We encourage you to review the privacy policies of any third-party sites or services before providing your information to them.

9. Children’s Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children without parental consent. If we become aware that we have collected information from a child without proper consent, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes via email or a prominent notice on our Site. Your continued use of the Site after such changes constitutes acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@onegreatmentor.com
Website: www.onegreatmentor.com